Mr. Steve R Patrick
Connecticut Appraisal Umpire

Years experience in insurance industry:

Insurance Company:	0	Law Firm (Plaintiff):	0
Public Adjuster:	0	Law Firm (Defense):	0
Independent Adjuster:	10	Other:	General Contractor - 12

Profession:
General Adjuster - Lead Instructor - Appraiser/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:	12	Percentage of Appraisals acting as the Umpire:	10 %
Percentage of Appraisals representing the Policyholder as an Appraiser:	75 %	Percentage of Appraisals representing the Insurance Company:	25 %
Percentage of Appraisals acting as an Appraiser:	90 %

Resume Highlights:
For the past ten years I have adjusted just about every major natural catastrophe that has come along. As an appraiser or an umpire, I call them as I see them – the loss is what it is – nothing more, nothing less. Likewise the carrier should not have to pay one penny more than it owes to its Insured for any covered loss, nor should they pay one penny less either. I have a firm grasp of procedural issues, ethics issues as well as legal precedents regarding the appraisal process. I understand the gravity of assuring that the process stays within the constraints placed on it from both the insurance contract as well as state law, therefore avoiding any possibility of having the award vacated. I look forward to serving you as either an Appraiser or an Umpire.

Educational degrees / certifications:
Licensed Texas P&C Adjuster # 1183498 (expires Oct., 2010);
Independent General Adjuster
Independent Insurance Appraiser/Umpire
Retired General Contractor
NFIP Flood Certified Adjuster # 06060451;
California Earthquake Authority Certification # 40262CG040;
Nationwide Insurance certified;
Haag engineering's course on hail impact on cedar shakes and shingles, structural and water
damage and many other Haag courses – numerous times;
Texas Paramedic and Firefighter certifications – 25 years.

Independent Insurance Appraiser/Umpire – 1999 to present;
Independent CAT adjuster – 2000 to present having worked the following storms: Hurricanes Ivan, Charley, Frances, Katrina, Wilma, Rita and Ike as well as numerous non-Hurricane related storms;
Experienced adjusting large, complex losses, including re-inspections;
Self-employed Residential General Contractor in Dallas - 1997 to present (semi-retired);
Outside sales – 1987 to 1997;
Paramedic – City of Austin, TX – 1981 to 1987.

Teaching: Founder and Lead Instructor of CIA Training Academy – 2006 to Present - licensing and training qualified individuals to be the best catastrophe adjusters in the industry;
Accomplished trainer in areas such as customer relations, policy interpretation, scoping losses (up to and including complex, multi-million dollar losses) and creating n excellent work product whether using Xactimate or IntegriClaim;
Xactimate and IntegriClaim instructor;

Publications: ‘Adjuster Licensing Workbook’ – I authored a 420 page workbook, utilized by adjuster pre-licensing students, to prepare for the state adjuster licensing exam.
‘Residential Adjusting 101 Workbooks’ – I authored a two book set that teaches licensed adjusters how to effectively become one of the best catastrophe claims adjusters in the nation;
‘Creating an Excellent Work-Product’ – I co-authored a workbook utilized by licensed adjusters to learn how to utilize the Xactimate and IntegriClaim software to create excellent reports for insurance carriers.
I am currently in the process of authoring a workbook that my adjuster training school will utilize to teach my students how to become one of the best Insurance Appraisers/Umpires in the nation.