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Mr. Paul A. NorciaView / Print the Mr. Paul A. Norcia Record Only
Norcia Insurance Consultants
18183 Lansford Path
Lakeville, MN 55044
Phone: (952) 412-7200 • Facsimile: (952) 892-7835
Email Address: panorcia@frontiernet.net
Web Site: http://insuredsadvocate.net
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Years experience in insurance industry:

Insurance Company:8 Law Firm (Plaintiff):
Public Adjuster:4 Law Firm (Defense):
Independent Adjuster:13 Other:

Profession:
Public Adjuster

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:50   Percentage of Appraisals acting as the Umpire:20 %
Percentage of Appraisals representing the Policyholder as an Appraiser:90 % Percentage of Appraisals representing the Insurance Company:10 %
Percentage of Appraisals acting as an Appraiser:80 %

Educational degrees / certifications:
Bachelor of Science- University of Wisconsin, Madison

Mr. Steve R PatrickView / Print the Mr. Steve R Patrick Record Only
CIA Training Academy
405 Cambrige Drive
Richardson, TX 75080
Phone: (214) 244-2639 • Facsimile: (800) 878-1427
Email Address: steve@txcia.com
Web Site: http://www.txcia.com
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Years experience in insurance industry:

Insurance Company:0 Law Firm (Plaintiff):0
Public Adjuster:0 Law Firm (Defense):0
Independent Adjuster:10 Other:General Contractor - 12

Profession:
General Adjuster - Lead Instructor - Appraiser/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:12   Percentage of Appraisals acting as the Umpire:10 %
Percentage of Appraisals representing the Policyholder as an Appraiser:75 % Percentage of Appraisals representing the Insurance Company:25 %
Percentage of Appraisals acting as an Appraiser:90 %

Resume Highlights:
For the past ten years I have adjusted just about every major natural catastrophe that has come along. As an appraiser or an umpire, I call them as I see them – the loss is what it is – nothing more, nothing less. Likewise the carrier should not have to pay one penny more than it owes to its Insured for any covered loss, nor should they pay one penny less either. I have a firm grasp of procedural issues, ethics issues as well as legal precedents regarding the appraisal process. I understand the gravity of assuring that the process stays within the constraints placed on it from both the insurance contract as well as state law, therefore avoiding any possibility of having the award vacated. I look forward to serving you as either an Appraiser or an Umpire.

Educational degrees / certifications:
Licensed Texas P&C Adjuster # 1183498 (expires Oct., 2010);
Independent General Adjuster
Independent Insurance Appraiser/Umpire
Retired General Contractor
NFIP Flood Certified Adjuster # 06060451;
California Earthquake Authority Certification # 40262CG040;
Nationwide Insurance certified;
Haag engineering's course on hail impact on cedar shakes and shingles, structural and water
damage and many other Haag courses – numerous times;
Texas Paramedic and Firefighter certifications – 25 years.

Independent Insurance Appraiser/Umpire – 1999 to present;
Independent CAT adjuster – 2000 to present having worked the following storms: Hurricanes Ivan, Charley, Frances, Katrina, Wilma, Rita and Ike as well as numerous non-Hurricane related storms;
Experienced adjusting large, complex losses, including re-inspections;
Self-employed Residential General Contractor in Dallas - 1997 to present (semi-retired);
Outside sales – 1987 to 1997;
Paramedic – City of Austin, TX – 1981 to 1987.

Teaching: Founder and Lead Instructor of CIA Training Academy – 2006 to Present - licensing and training qualified individuals to be the best catastrophe adjusters in the industry;
Accomplished trainer in areas such as customer relations, policy interpretation, scoping losses (up to and including complex, multi-million dollar losses) and creating n excellent work product whether using Xactimate or IntegriClaim;
Xactimate and IntegriClaim instructor;

Publications: ‘Adjuster Licensing Workbook’ – I authored a 420 page workbook, utilized by adjuster pre-licensing students, to prepare for the state adjuster licensing exam.
‘Residential Adjusting 101 Workbooks’ – I authored a two book set that teaches licensed adjusters how to effectively become one of the best catastrophe claims adjusters in the nation;
‘Creating an Excellent Work-Product’ – I co-authored a workbook utilized by licensed adjusters to learn how to utilize the Xactimate and IntegriClaim software to create excellent reports for insurance carriers.
I am currently in the process of authoring a workbook that my adjuster training school will utilize to teach my students how to become one of the best Insurance Appraisers/Umpires in the nation.

Mr. Bob  TantView / Print the Mr. Bob  Tant Record Only
Tant Insurance Arbitration
3615 Franklin Avenue #362
Waco, TX 76710
Phone: (888) 810-6888 • Facsimile:
Email Address: bob@tiaclaims.com
Web Site: http://www.tiaclaims.com
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Years experience in insurance industry:

Insurance Company:5 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:25 Other:

Profession:
Certified mediator, adjuster, appraiser

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:5   Percentage of Appraisals acting as the Umpire:
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:100 %
Percentage of Appraisals acting as an Appraiser:

Resume Highlights:
Over 30 years experience in claims industry in adjusting, appraisal, estimating, construction, construction defects, and complex claims, litigation,and mediation

Educational degrees / certifications:
Texas Adjuster licensing, BA in pre-law degree from University of Texas, BS in engineering,Certified Mediator, Certified flood adjuster, Law enforcement clearance, commercial and residential construction

Mr. Robert K GilliamView / Print the Mr. Robert K Gilliam Record Only
Vanguard Adjusters Group, Inc.
P.O. Box 835
Woodbury, NJ 08096
Phone: (800) 561-8464 • Facsimile: (800) 440-9189
Email Address: rkgilliam@vanguardadjusters.com
Web Site: www.vanguardadjusters.com
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Years experience in insurance industry:

Insurance Company:8 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:15 Other:

Profession:
President

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:10   Percentage of Appraisals acting as the Umpire:10 %
Percentage of Appraisals representing the Policyholder as an Appraiser:0 % Percentage of Appraisals representing the Insurance Company:100 %
Percentage of Appraisals acting as an Appraiser:90 %

Resume Highlights:
Xactimate
IntegriClaim

Educational degrees / certifications:
AIC Designation
NFIP Certification
Nationwide Certification
Multiple State Licenses

... Phil CoutuView / Print the ... Phil Coutu Record Only
Powerappraisals
250 Red Rocks vVsta Drive
Morrison, CO 80465
Phone: (877) 767-9112 • Facsimile:
Email Address: powerappraisals@gmail.com
Web Site: http://powerappraisals.com
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Years experience in insurance industry:

Insurance Company:1 Law Firm (Plaintiff):3
Public Adjuster:1 Law Firm (Defense):3
Independent Adjuster:12 Other:

Profession:
Insurance Umpire, adjuster

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:10   Percentage of Appraisals acting as the Umpire:
Percentage of Appraisals representing the Policyholder as an Appraiser:53 % Percentage of Appraisals representing the Insurance Company:47 %
Percentage of Appraisals acting as an Appraiser:

Resume Highlights:
I work all fifty states, Canada, Mexico & carribean Extensive background in roofing & construction. Roofing applicator 4 years, Infrared Fluke and moisture detection, certified at heat weldable membranes(TPO, Modified Bitumen with extensive experience in all Flat roofing. Extensive experience in determining fair market value relating to current market and fair pricing.
Extensive experience in all roofing/construction applications, water restoration, interior damages and moisture detection.
Licensed Insurance Adjsuter Texas
Licensed Public Adjuster Florida
Licensed roofing contractor Florida & Colorado.
Insurance adjuster 7 hurricanes and multiple hailstorms
Past owner of Frontier Insurance adjuster Branch based Florida-oversaw 18 adjusters between Citizens and ZurchNa large loss and acted as teamlead Citizens.
Haag Engineering Certified Roof Inspector.
Largest insurance adjusted claim 8.2 million 131 condo buildings.
20 Years combined experience in insurance restoration,insurance adjusting, insurance appraisal and umpire.
Florida Windstorm Umpire Certified and advanced umpire Certification
Creator of Insurance Claims School which teaches adjusting courses, insurance appraisal courses and Xactimate courses.
President of The Colorado Progessive Roofing Association.
President Rooftop Roofing & Restoration multiple states
www.powerappraiser.com
www.rooftoproofing.com
Expert at roof shrink wrap and perform for insurance industry worldwide.

Educational degrees / certifications:
Haag Engineering certified roof Inspector.
Florida Licensed Roofing & General contractor.
Colorado licensed GC.
Vale Institue Accredited ISO Commercial & Condo Policy 2007.
Licensed Texas adjsuter
Licensed Florida Public adjsuter.
PolyFoam Certified.
National Air Barriers Association certified.
Radio Host for In & Around your Home Florida 2007.

... Alejandro Martin CaseyView / Print the ... Alejandro Martin Casey Record Only
Coastal Claim Services
2120 58th Ave #110
Vero Beach, FL 32967
Phone: (866) 611-3692 • Facsimile: (888) 863-8827
Email Address: alex@coastalclaimservices.com
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Years experience in insurance industry:

Insurance Company:0 Law Firm (Plaintiff):0
Public Adjuster:4 Law Firm (Defense):0
Independent Adjuster:5 Other:

Profession:
Public Adjuster / Appraiser

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:0   Percentage of Appraisals acting as the Umpire:0 %
Percentage of Appraisals representing the Policyholder as an Appraiser:100 % Percentage of Appraisals representing the Insurance Company:0 %
Percentage of Appraisals acting as an Appraiser:100 %

Educational degrees / certifications:
UCF Florida Insurance University Accredited Claims Adjuster

UF School of Natural Resources and Enviroment " My Safe Florida Home Inspector" Wind and Hurricane Mitigation Inspector.

Memeber Florida Winstorm Insurance Network 2009

Certified Wind Umpire 2009

Mr. Brian J HadenView / Print the Mr. Brian J Haden Record Only
Insurance Claims Specialists
1707 1/2 Post Oak Blvd Ste. 166
Houston, TX 77056
Phone: (866) 582-4591 • Facsimile: (904) 339-9966
Email Address: bhaden@insspecialists.com
Web Site: http://www.insspecialists.com
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Years experience in insurance industry:

Insurance Company:8 Law Firm (Plaintiff):4
Public Adjuster:0 Law Firm (Defense):4
Independent Adjuster:4 Other:

Profession:
Claim Consultant / Umpire / Appraiser / Adjuster

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:400   Percentage of Appraisals acting as the Umpire:20 %
Percentage of Appraisals representing the Policyholder as an Appraiser:65 % Percentage of Appraisals representing the Insurance Company:35 %
Percentage of Appraisals acting as an Appraiser:80 %

Resume Highlights:
We are licensed Independent adjusters in multiple states. We handle claims for both insurance companies, property owners, defense attorney's, plaintiff attorney's, and umpire work across the country. As of Jan 2009 we have handled over 400 appraisal and umpire files.

Educational degrees / certifications:
BS in Criminal Justice
Associates In Claims
Fraud Claims Law Associates
Fraud Claims Law Specialists
NFIP
Windstorm Network Umpire Certification

Mr. Manny  P. FortunView / Print the Mr. Manny  P. Fortun Record Only
M. Fortun & Associates
9805 SW 83rd Street
Miami, FL 33173
Phone: (786) 372-9966 • Facsimile: (305) 647-0779
Email Address: claims@mfortunadjusters.com
Web Site: http://mfortunadjusters.com
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Years experience in insurance industry:

Insurance Company:0 Law Firm (Plaintiff):
Public Adjuster:5 Law Firm (Defense):
Independent Adjuster:12 Other:

Profession:
Umpire, Appraiser, General Adjuster

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:8   Percentage of Appraisals acting as the Umpire:35 %
Percentage of Appraisals representing the Policyholder as an Appraiser:25 % Percentage of Appraisals representing the Insurance Company:75 %
Percentage of Appraisals acting as an Appraiser:65 %

Resume Highlights:

Manny P. Fortun
Email Address claims@mfortunadjusters.com

Work Phone 786-372-9966
Occupation Umpire/Appraiser Independent Adjuster
Company/Organization M.Fortun & Associates

Biography Manny P. Fortun

Professional Experience

17 years Property & Liability adjusting experience

300+ appraisals
65% for insurer - 25% for insured
10% Umpire

Educational degrees / certifications:
Manny P. Fortun - Profile
Name Manny P. Fortun
Email Address claims@mfortunadjusters.com

Work Phone 786-372-9966
Occupation Appraiser/Umpire/Independent Adjuster
Company/Organization M.Fortun & Associates

Biography Manny P. Fortun

Professional Experience

17 years Property & Liability adjusting experience

300+ appraisals
65% for insurer - 25% for insured
10% Umpire

Education

2001 AICPCU -- Associate In Claims 33

2000 GAB Robins Basic Adjuster School, Aurora, Colorado -- Basic Adjusting Courses

1991 Insurance Licensing School -- Property & Casualty License Courses

1985 Miami-Dade Community College -- Associate in Arts

1983 Insurance Licensing School -- Life & Health Courses

1981 South Miami Senior High School -- Academic Diploma


Skills: Xactmate,Integra estimating

Languages: Fluent in Spanish


Licenses and Certificates

2002 Certificate of Completion (Project Renaissance) / GAB Robins North America, Inc.

1990 Certificate of Completion Personal Lines Course / LUTC

1991 Certificate of Completion / State of Florida License – Property & Casualty Insurance

1985 Certificate of Completion Commercial Garage Ins. Course / F.A.I.A.

1983 Certificate of Completion / State of Florida License – Life & Health

1983 Certificate of Completion Dwelling Fire Ins. Course / F.A.I.A.



Mr. Don WoodView / Print the Mr. Don Wood Record Only
Don
3508 Periwinkle Ct.
Bedford, TX 76021
Phone: (817) 291-7250 • Facsimile: (817) 977-0195
Email Address: dgwdirect@gmail.com
Web Site: http://www.suncoastclaims.com
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Years experience in insurance industry:

Insurance Company:3 Law Firm (Plaintiff):
Public Adjuster:10+ Law Firm (Defense):
Independent Adjuster:2 Other:Builder 15+

Profession:
Public Adjuster and Loss Appraiser

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:   Percentage of Appraisals acting as the Umpire:10 %
Percentage of Appraisals representing the Policyholder as an Appraiser:100 % Percentage of Appraisals representing the Insurance Company:0 %
Percentage of Appraisals acting as an Appraiser:90 %

Resume Highlights:
Former general contractor, with commercial, Industrial, and residential estimating and supervisory background. Have served as company staff adjuster, independent adjuster, and public adjuster. Experience includes engineering project coordination.
Member of NAPIA, FAPIA, and TAPIA.

Educational degrees / certifications:
BA Degree
Hundreds of hours of CE in Adjusting in many states.

Mr. Rocky L GarnerView / Print the Mr. Rocky L Garner Record Only
G.P.S.
213 Belmont Street
Tomball, TX 77375
Phone: (832) 444-2686 • Facsimile: (832) 201-8343
Email Address: garnerps_rocky6@msn.com
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Years experience in insurance industry:

Insurance Company:8 Law Firm (Plaintiff):6
Public Adjuster:6 Law Firm (Defense):6
Independent Adjuster:27 Other:20

Profession:
EGA/CPE

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:20   Percentage of Appraisals acting as the Umpire:20 %
Percentage of Appraisals representing the Policyholder as an Appraiser:50 % Percentage of Appraisals representing the Insurance Company:50 %
Percentage of Appraisals acting as an Appraiser:20 %

Resume Highlights:
Certified Professional Estimator - ASPE

Educational degrees / certifications:
Professional Construction Estimator - AACE
Certified Professional Estimator - ASPE

Advanced Estimating Technology - ITTI

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