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Mr Donald A. PhillipsView / Print the Mr Donald A. Phillips Record Only
Consumer Claims Associates, Inc.
P.O. Box 970701
Coconut Creek, FL 33067
Tel: 954-255-0006 • Fax: 954-255-9907
Email: ccadon1@aol.com
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Present occupation:
Public Insurance Adjuster/Appraiser/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:150   Percentage of Appraisals acting as the Umpire:50 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:40 %
Percentage of Appraisals acting as an Appraiser:

Other relevant information:
31+ years experience in the insurance claims industry. Previously held positions
include regional claims manager for an insurance carrier, equity partner in a
regional independent adjusting firm and currently owner of my own firm.

Years experience in insurance industry:

Insurance Company:7 Law Firm (Plaintiff):
Public Adjuster:9 Law Firm (Defense):
Independent Adjuster:17 Other:

Educational degrees / certifications:
Bachelor of Arts, University of Florida
Past President, Florida Association of Independent Adjusters
Member, Florida Association of Public Insurance Adjusters

Mr Anthony A. ProffittView / Print the Mr Anthony A. Proffitt Record Only
MP & Associates Insurance Adjust
12350 SW 132nd Court, Suite #102
Miami, FL 33186
Tel: 305-971-2676 • Fax: 305-971-5274
Email: aproff@bellsouth.net
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Present occupation:
Property Claims Adjuster/Appraiser/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:500   Percentage of Appraisals acting as the Umpire:20 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:80 %
Percentage of Appraisals acting as an Appraiser:

Other relevant information:
Will render a timely and impartial decision within all guidelines.
Competent and trustworthy.
Observes high standards of conduct.
Has integrity, ability and knowledge of the insurance/construction industry.
Has the ability to render an intelligent decision and articulate the facts.
Commands and relays respect.
Recognizes a responsibility to the public, insured and insurer.
Safeguards the integrity and fairness of the appraisal process.
Can promote an efficient and just process and engages in open dialogue.
Able to maintain the confidentiality of the appraisal process.

Years experience in insurance industry:

Insurance Company:6 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:7 Other:Law enforcement investigations: 5 yrs.

Educational degrees / certifications:
Cumberland College, Williamsburg, Kentucky
B.S. Allied Health/Movement and Leisure Studies, 12/1993
Florida Licensed Insurance Adjuster
Conflict Resolution Certification
Florida Management Certification
State of Florida Certified Family Services Counselor

Jerald RainesView / Print the Jerald Raines Record Only
1884 Logue Road
Mount Juliet, TN 37122
Tel: 615-484-1595 • Fax:
Email: jraines768@aol.com
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Present occupation:
Appraiser/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:220   Percentage of Appraisals acting as the Umpire:10 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:90 %
Percentage of Appraisals acting as an Appraiser:

Years experience in insurance industry:

Insurance Company: Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:25 Other:

Larry D. RainesView / Print the Larry D. Raines Record Only
1223 FM 1799
Mineola, TX 75773
Tel: 903-376-9837 • Fax:
Email: L1raines@aol.com
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Present occupation:
Appraiser/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:90   Percentage of Appraisals acting as the Umpire:10 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:
Percentage of Appraisals acting as an Appraiser:

Years experience in insurance industry:

Insurance Company: Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:16 Other:

Mr Jim ReichleView / Print the Mr Jim Reichle Record Only
Jim Reichle & Associates
271 Bald Eagle Run
Lake Mary, FL 32746
Tel: 407-321-9535 • Fax: 407-386-7029
Email: jimreichle@yahoo.com
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Present occupation:
Independent Insurance Adjuster/Appraiser/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:500   Percentage of Appraisals acting as the Umpire:45 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:50 %
Percentage of Appraisals acting as an Appraiser:

Other relevant information:
December 2004 - present, Jim Reichle & Associates, Appraiser/Umpire;
Required Skills: Field Claims Handling- Appropriate Scope & Pricing applications,
Estimate Writing & Review; Negotiation Skills. April 2002- November
2004 Liberty Mutual Insurance Group. Claims Team Mgr. National Centralized
Catastrophe Unit. Required Skills: Customer Service, Field Deployment, Training
& Review, Coaching & Mentoring, Technical Claims Handling, Problem Solving.
2001-2002 Burton Claim Svc. Director of Marketing and General Adjuster.
Development of relationships with carrier clients; field adjusting. 1999-2001
Cigna/ACE Ins. Companies. Senior SE Regional Adjuster. Claims handling for
carriers & special markets- homeowner, farm, commercial, inland marine. 1987-
1999 Pinellas Adjustment Bureau, Inc. President & CAT Director. Pre-planning,
organizing, and staffing of field operations. Represented Nationwide, CNA,
Auto-Owners, Golden Eagle, NFIP, Omaha Indemnity, Bankers, Travelers,
Aetna, FWUA, and Safeco in Wind, Hail, Fire, Earthquake, Freeze, and Flood
claims. 1975-1987 Jim Reichle & Associates, Independent P&C Agency.
Auto-Owners’ best combined loss ratio- Florida, 1983/84/85/86 Management
& Development of P&C Business; claims handling; WIND Conference, Board
Member 2001-2007; WIND Program Chair 2002; WIND Umpire Program
Chair 2007-2008

Years experience in insurance industry:

Insurance Company:5 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:28 Other:

Educational degrees / certifications:
Belhaven College- B.A., Management; University of Tampa, State of Florida
Property & Casualty Insurance 1975; University of South Florida-undergraduate
classes 1971-1973; Registered Professional Adjuster (RPA), September 1999
Florida 5-20 Independent Adjuster (All Lines); FWUA, personal, commercial
and condominium; NFIP, personal, mobile home, commercial/condo; SIMSOL
Estimating Software, Nationwide Trainer; WIND Conference, Board Member
2001-2007; WIND Conference Program Chair, 2002; 1998 - 2007, Board
Chair, 02/03; St. Petersburg Chamber of Commerce, Small Business Council,
Chair,1985; Leadership St. Petersburg, 1981 Graduate

Mr John C. RobisonView / Print the Mr John C. Robison Record Only
The CSI Group, LLC
1194 Buckhead Crossing, Suite C
Woodstock, GA 30189
Tel: 770-928-5656 • Fax: 770-928-5505
Email: j.robison@csigroupna.com
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Present occupation:
Consultant/Appraiser/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:10   Percentage of Appraisals acting as the Umpire:10 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:50 %
Percentage of Appraisals acting as an Appraiser:

Other relevant information:
As a non-biased third party (CSI), I will provide an honest and comprehensive
resolution to all your construction related needs.
Mission Statement:
Deliver cost effective impartial evaluations
To treat “all” clients fairly & equally

Years experience in insurance industry:

Insurance Company: Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster: Other:Construction Consultant: 15+ yrs.

Educational degrees / certifications:
Southern Loss Association, 2005-2009
Texas Windstorm Umpire Certification, 2009
30 years construction experience

Mr Enrique (Henry) RodriguezView / Print the Mr Enrique (Henry) Rodriguez Record Only
Southern Claims Solutions, Inc.
9745 SW 72 Street, Suite 407
Miami, FL 33173
Tel: 305-969-2288 • Fax: 866-212-0379
Email: henry.rodriguez@sclaims.com
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Present occupation:
Appraiser/Umpire/Adjuster

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:600   Percentage of Appraisals acting as the Umpire:10 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:70 %
Percentage of Appraisals acting as an Appraiser:

Other relevant information:
Mr. Rodriguez has personally appraised or has had ultimate responsibility of
over two hundred seventy million dollars $270,000,000,00) of Katrina and
Wilma appraisal demand in Florida.

Years experience in insurance industry:

Insurance Company:4 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:4 Other:Developer: 11 yrs.

Educational degrees / certifications:
Member of the Insurance Appraisal and Umpire Association, Florida

Jesus RodriguezView / Print the Jesus Rodriguez Record Only
J & C Claim Services, Inc.
13727 SW 152nd Street, Suite 359
Miami, FL 33177
Tel: 305-255-5086 • Fax: 305-255-5089
Email: jesus@jcclaim.com
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Present occupation:
Independent Insurance Adjuster/Appraiser/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:400   Percentage of Appraisals acting as the Umpire:15 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:85 %
Percentage of Appraisals acting as an Appraiser:

Other relevant information:
Appraisal of insurance claims is a specialized field that requires years of experience
and extensive industry knowledge. I have the experience, knowledge and
ability to handle any size appraisal loss. I am constantly updating my network of
experts and actively follow current industry procedures and legislation to ensure
your appraisal is handled promptly and professionally. I have handled losses
throughout the state of Florida, including residential, commercial and large loss
exposures.

Years experience in insurance industry:

Insurance Company: Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:12 Other:

Educational degrees / certifications:
I attended Miami Killian Senior High and Miami Dade Community College in
South Florida. I was a Plumbing Contractor for ten years before getting into the
insurance adjusting business fifteen years ago. I was a catastrophe adjuster and
handled hurricanes, hail and flood claims in Alabama, Louisiana, Texas, North
Carolina, South Carolina and Florida. I was also an Office Manager for an
Independent Adjusting firm in Miami for ten years before establishing J&C
Claim Service, Inc. in 2006.

Gregory RossView / Print the Gregory Ross Record Only
USA Claim Services, Inc.
10314 Gentlewood Forest Drive
Boynton Beach, FL 33473
Tel: 561-364-4898 • Fax: 561-880-6827
Email: gross@usaclaimservices.com
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Present occupation:
Umpire / Appraiser

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:700   Percentage of Appraisals acting as the Umpire:90 %
Percentage of Appraisals representing the Policyholder as an Appraiser:15 % Percentage of Appraisals representing the Insurance Company:85 %
Percentage of Appraisals acting as an Appraiser:10 %

Other relevant information:
Have experience with CAT & Daily losses, residential and commercial. Have written and reviewed ample estimates and resolved claim issues. Provide damage assessments and valuations of properties. Strong communication skills for negotiations and resolving claims, mediations, appraisals and acting as umpire, most appraisals settle that I handle.

Act as liaison between different personality types. Strong management skills, self motivated and known to be fair. “It is what it is, don’t read into it”

Years experience in insurance industry:

Insurance Company: Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:10 Other:

Educational degrees / certifications:
Florida License – All Lines Adjuster – 1999 - current
NFIP Certified
Member of PCCP Association – 2004-2009
Member of FCAP Association – 2003 - 2009
Member of CACC Alumni Association – 1997 - 2009
HOA, Insurance & Finance Committee – 2006 - 2008
Board of Directors for the
South Florida Claims Association - 2006 - current

Windstorm Insurance Network Umpire Certification, 2007

Windstorm Insurance Network Advanced Umpire Certification, 2008, 2009

Gregory RothView / Print the Gregory Roth Record Only
Claims Consultant
10930 Handel Place
Boca Raton, FL 33498
Tel: 561-212-9187 • Fax: 561-558-9174
Email: groth2@bellsouth.net
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Present occupation:
Insurance Appraisal Umpire/Appraiser

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:600   Percentage of Appraisals acting as the Umpire:40 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:60 %
Percentage of Appraisals acting as an Appraiser:

Other relevant information:
41 years of Insurance Industry experience as Underwriter, Broker,
Claims Examiner, and Adjuster. 38 years of claims experience. Handled
600 appraisals acting as Appraiser. Acted as Umpire in another 150
appraisals.

Years experience in insurance industry:

Insurance Company:4 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:38 Other:

Educational degrees / certifications:
Licensed All Lines Adjuster, State of Florida
Windstorm Conference Certified Umpire
Licensed, Canadian Independent Adjuster Conference
Designated as Property General Adjuster, GAB Business Services

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